FAQs

popular questions

Frequently Asked Questions

What services does we offer?
We provides a wide range of automotive services, including:

Fleet Management

Diagnostic Checks

Battery Repair

Tyres Repair

Aircon Repair & Maintenance

Brake Repair

Pre-Purchase Vehicle Inspection

LTA Pre-Vehicle Inspection

Wheel Alignment
EV Servicing & Repair

Accident Repairs

Insurance Claims

Spray Painting
How do I book an appointment?
You can book an appointment via:

Website: Complete the appointment request form

Phone: Call us at +6564438382

WhatsApp: Message us at +6564438382
What are your operating hours?
OPERATING HOURS

MONDAY 09:30AM - 18:00PM
TUESDAY 09:30AM - 18:00PM
WEDNESDAY 09:30AM - 18:00PM
THURSDAY 09:30AM - 18:00PM
FRIDAY 09:30AM - 18:00PM
SATURDAY 09:30AM - 17:30PM
SUNDAY / PHWE WILL BE CLOSED
How long does a typical car grooming session take?
Depending on the package, a standard grooming session takes 2 to 5 hours. More extensive treatments (e.g., ceramic coating) may require 1–2 days.
Do you offer mobile grooming services?
Yes, we provide mobile grooming services where our team comes to your preferred location. Additional charges may apply depending on distance.
What payment methods do you accept?
We accept:

Cash

PayNow

Credit/Debit Cards

Bank Transfer
Is there a warranty for your services?
Yes, certain services like ceramic coating come with a warranty (terms & conditions apply). Ask our staff for details.
Can I wait at your facility while my car is being serviced?
Yes, we have a customer lounge with Wi-Fi and refreshments. However, for longer services, you may prefer to drop off your car.
How often should I get my car groomed?
We recommend:

Basic grooming: Every 3 months

Paint protection/Ceramic coating: Maintenance every 6–12 months
What safety measures do you have in place?
We follow strict hygiene and safety protocols, including:

Sanitization of vehicles

Use of high-quality, non-toxic products

Contactless payment options
Do you service all car models?
Yes, we service all car makes and models, including luxury & exotic vehicles.
What if I need to cancel or reschedule my appointment?
Please notify us at least 24 hours in advance to avoid cancellation fees.