Repair.
If Lady Luck frowns upon you and someone bums your boot, rest assured you are in good hands as long as you have +6564438382 on hand. We will be there before you know it and we will try our best to make things better. Our round-the-clock road side assistance team is always on standby for you with just one call away.
We offer end-to-end assistance in time of mishaps, from accident reporting, communication with insurers and surveyors, repair estimates, negotiations, accident claims, proof of diagnostics, accident repair works to the provision of courtesy vehicles.
We take a strict approach when it comes to each procedure. This way, you can have a good night’s sleep knowing that all your legal paperwork and repairs are well taken care of.
Insurance.
All accidents must be reported to your insurer within 24 hours or by the next working day with your accident vehicle, no matter how trivial or even if there is no visible damage, and irrespective of whether you are claiming from any insurers or third parties.
Failure to comply with the accident reporting timeline will be seen as being “in breach” of the motor insurance policy terms and conditions, i.e. there will be no liability on the part of the insurer If you happen to require an experienced hand to ease you through this tedious process, simply contact us at +6564438382and we will assist you swiftly.
Key Points Of The Motor Claims Framework (MCF)
In case of accident, you should…
Avoid all unauthorised tow-truck operators or repair garages.
- Call for an ambulance at 995 if...
Note: Do not move the injured victim(s) or vehicles while waiting for help.
When An Accident Occurs, Do Not Shift Your Vehicle First.
- Ensure that the surrounding is safe before alighting from your vehicle.
- DO NOT stand in between the vehicle(s).
- Stand at the side of the vehicle for safety.
- DO NOT stand in front of the vehicle(s).
- Name
- NRIC / FIN (Front & Back)
- Driving License (Front & Back)
- Telephone Number
- Insurer
Take pictures of the accident scene capturing all the accident vehicles and surrounding areas. (Kindly make sure that pictures are taken under safety circumstances)
Our 24/7 roadside assistance team will assist you on the standard accident protocol when they arrive at the accident scene, to ensure that nothing has been missed out.
Our 24/7 towing service team will transport your vehicle to our one stop premium service centre safely.
